More than a hundred PSN members have contacted Sony via one of its United Kingdom Twitter accounts, within the past forty eight hours – only one of many ways that to reach the firm.
Some of those that regained access said funds were now missing. several suspected their logins had been hijacked.
“The PlayStation Network had not been hacked and pointed to different potential causes,” Sony told the BBC.
Sony said, “We could sometimes reset passwords of affected accounts to shield users and their account info, we routinely monitor for irregular activity, and if such activity is detected.”
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“Avoid entering your username/password into unofficial sites trying to phish credentials based on fake promotions. we powerfully advise users to stay an in depth eye on their accounts for unusual activity.”
The company helpline is “particularly busy at the moment” The firm has apologised for the delay in reinstating accounts.
“If there had been a breach, the leaked information would probably have appeared elsewhere,” said #Cybersecurity expert professor Alan Woodward.
He told the #BBC , “There are 2 ways this might happen: that have been compromised before, or people’s individual systems are compromised, either somebody has into Sony’s central systems.
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“The dark internet would have been alight with it and that we in the business would be aware of it by now, If there had been some quite central breach, I actually have not seen anything.
He said “The truth they haven’t suggests that usernames and passwords are given away unintentionally.”
If individual accounts had been breached and Sony had reset their passwords then users would expect to be notified by email.
“Clearly if somebody is spending money it’s criminal activity.”
The issue only seems to be affecting #PlayStation users within the United Kingdom, Sony was unable to clarify how many users were affected.